Find answers to common questions or reach out to our support team
Click 'Get Started' and choose whether you're a creator or fan. Complete the sign-up form with your email and create a secure password. You'll need to verify your email and age before accessing the platform.
You must be 18 years or older to use Just4Blk. We require age verification for all users and may request government-issued ID to confirm your age.
Just4Blk is currently available in countries where adult content platforms are legal. Some features may be limited based on your location due to local regulations.
Just4Blk takes only 10% of your earnings, meaning you keep 90% of everything you make. This is one of the lowest fees in the industry. Payment processing fees may apply.
Payouts are processed weekly, every Monday. You'll receive earnings from the previous week, minus our 10% platform fee. Minimum payout thresholds may apply.
You can upload photos, videos, text posts, and host live streams. All content must be original, created by consenting adults, and comply with our Terms of Service. We have zero tolerance for illegal content.
Go to your Profile settings to set your monthly subscription price between $4.99 and $50. You can also offer different tiers with varying benefits and price points.
Yes, earnings from Just4Blk are taxable income. US creators earning over $600 will receive a 1099 form. International creators should consult local tax laws. We recommend keeping records of all earnings.
When you subscribe to a creator, you're charged monthly for access to their content. Subscriptions auto-renew unless cancelled. You can manage all subscriptions from your dashboard.
We accept major credit cards, debit cards, and select digital payment methods through our secure payment processors. All transactions are encrypted and secure.
Due to the digital nature of content, all sales are generally final. Refunds may be issued for technical issues, duplicate charges, or fraudulent transactions at our discretion.
Yes. We use industry-leading payment processors and never store your full payment details. All transactions are encrypted and we're PCI compliant.
We use SSL encryption, secure servers, and industry best practices to protect your data. We never sell your personal information. See our Privacy Policy for full details.
You can use a stage name/username publicly. However, we require real identification for age verification and payment processing. This information is kept strictly confidential.
Use the report button on any content or profile, or email safety@melanvault.com. We investigate all reports promptly and take appropriate action to maintain a safe platform.
We take content theft seriously. File a DMCA takedown notice through our support team. We also use digital fingerprinting to help prevent unauthorized sharing.
Just4Blk works best on the latest versions of Chrome, Firefox, Safari, and Edge. Enable JavaScript and cookies for the best experience.
Check your file size and format. Photos: JPG/PNG up to 10MB. Videos: MP4/MOV up to 1GB. Ensure you have a stable internet connection. Contact support if issues persist.
Click 'Forgot Password' on the sign-in page. Enter your email and follow the reset link sent to your inbox. Check spam if you don't see it within 5 minutes.
Our support team is here to assist you with any questions or concerns
General Support
24-48 hours
Safety Issues
2-4 hours
Payment Issues
Same business day